FAQ

What kind of wax do you use? - Food Grade Paraffin/Soy blend.

How long do I need to cure my order?  Please allow 2 weeks cure time from pour date for the best results, although you can melt anytime.

What is the best type of warmer to use? I use a 20 watt & 24 watt hot plate and a 25 watt light bulb warmer. You will get a longer scent throw with the 20 watt or 25 light bulb warmer.

Do you take custom orders?  Not at this time.

How much do you charge for shipping?  Shipping is a flat rate of $8.00 per order. FREE SHIPPING for orders more than $75.00 before shipping.  International customers will be responsible for paying extra shipping cost over $8.00.

Do you ship outside of the US?  Yes, I will ship to Canada only and the customer will be responsible for paying the shipping beyond the $8.00 flat rate.

What is your turnaround time?  For ready to ship orders 7-10 business days not including Weekends, Holidays and shipping time. Pre-orders approx. 4-6 weeks not including weekends, holidays or shipping time.

Where are you located?  I am located in Kentucky.

Email customer service with questions or concerns.  csrainbowmelts@gmail.com






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