FAQ

How long do I need to cure my order?  Please allow 2 weeks cure time from pour date for the best results, although you can melt anytime.

What is the best type of warmer to use? I use a 20 watt & 24 watt hot plate and a 25 watt light bulb warmer. You will get a longer scent throw with the 20 watt or 25 light bulb warmer.

Do you take custom orders?  Not at this time.

How much do you charge for shipping?  Shipping is a flat rate of $8.00 per order. Please make sure to get everything you want in your first order unless you don't mind paying additional shipping.  No shipping refund will be given for multiple orders as of 4/9/14.

Do you ship outside of the US?  Yes, I will ship to Canada only and the customer will be responsible for paying the shipping beyond the $8.00 flat rate.

What is your turnaround time?  For ready to ship orders 10-14 business days not including Holidays and shipping time and for pre-orders approx. 6-8 weeks not including weekends and holidays.

Where are you located?  I am located in Kentucky.






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